The Colorado Springs campus renovation is a testament to USAA’s employee-centric philosophy that when their 1,600+ employees are happy, they take better care of customers.
The synopsis of this renovation could be: USAA’s 400,000-square-foot renovation includes updated systems, office areas, and furniture while utilizing modern finishes which demonstrate USAA’s corporate standards. The problem is, that sentence only scratches the surface of this unbelievable corporate space transformation.
With employee comfort as the apex of this project, the details are awe-inspiring.
USAA strives to incorporate as much onsite so their employees don’t feel the need to go off-site. Therefore, they created spaces throughout the campus to meet all their employee’s needs. Renovation work included a new fitness center with locker rooms, sauna, steam rooms and a group fitness area. An energize zone where employees can play shuffleboard, ping pong, video games, exercise on elliptical machines, or simply watch TV. A relax zone where workers can retreat to private nap rooms, study rooms, read a book, or simply prop your feet up. The medical clinic and daycare facilities were enhanced. The building cafeteria and servery were completely renovated to enhance the functional space. Lastly, employees can stop in and grab a cup of coffee, a sandwich, or some USAA logo wear at a new a new centrally located market.
With property that spans the Front Range, all employee areas have breathtaking views of the Air Force Academy and Pikes Peak.
New training rooms were constructed on the first floor with state of the art classroom technology to provide on-going employee training. Teams can also collaborate across the country using new tele-presence rooms. Multiple call center spaces, breakrooms, and copy centers were renovated and include special touches that are important to these groups of employees.
Mechanical systems were upgraded with all new VAV’s and temperature controls. New LED lighting with daylighting controls were implemented for better light quality and energy savings. A new PA, white noise and sound systems were installed throughout the building. Finally, all AV was replaced with new technology including hundreds of TV monitors, projection screens, projectors, cameras, and related control systems.
All work took place in eight phases while the building was occupied and in operation. Continuous coordination of relocating 1,600 people was handled by one person, Marcia Copley of USAA, who made these transitions seamless. She even took the time to provide a small gift with a card, welcoming each employee to their new work station.
Bryan Construction has enjoyed this project and appreciates USAA’s support.